Effective Communication skills - Insideout Development


We are all always trying to sell something. An idea, a thought, a skill, a tangible product, and even ourselves.
Your success in this process of selling depends on how well you communicate.
Whether you are selling to one person or a large group of people, whether online, over the telephone or face to face, you will need to have the ability to influence people to listen to you and thereafter buy your product.

Our Effective communication skills course teaches you powerful communication skills that enable you to be more effective at selling.
we cover
What is Effective communication?
⦁ Why are you communicating? Setting goals for your communication
⦁ Communication skills –How do you combine the various elements to deliver with impact
⦁ How to identify barriers to effective communication and deal with them.
⦁ Avoiding communication breakdown
⦁ Listening for improved understanding
⦁ Cross-cultural communication
⦁ Social media communication
⦁ Working constructively with emotions
⦁ Dealing with anger
⦁ Managing emotionally charged situations
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